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IPTV27

CH 09FAQ

IPTV subscription questions, answered

Prices, channels, devices, payment and refunds. If your question is not here, ask us on WhatsApp.

All questions

What is an IPTV subscription?

A subscription IPTV service delivers live TV over your broadband instead of an aerial, satellite dish or cable. With IPTV27 you get 20,000+ live channels, 800+ of them from the UK, plus 190,000+ films and series on demand, watched in an app on your Firestick, Smart TV, box or phone.

How much does an IPTV27 subscription cost?

£12 for 1 month, £35 for 6 months, £60 for 12 months, paid once. Every plan has exactly the same channels and films. Only the length changes.

Which UK channels are included?

800+ UK channels: BBC One to Four with the regional BBC One editions, ITV1 to ITV4, Channel 4, Channel 5, Sky Atlantic, Sky Cinema, Sky Sports, TNT Sports, Sky News and the kids channels. Irish channels such as RTÉ One and Virgin Media One are in the same plan.

Is there a free trial?

No. The 1 month plan at £12 is the test: the full catalogue with no restriction, on your own device. If it suits you, we move the same login to 6 or 12 months.

How many devices can I use?

One stream at a time. You can install the subscription on every device you own, but only one of them plays a channel or a film at any given moment.

Does it renew automatically?

Never. The subscription is prepaid and simply ends when the period runs out. To carry on, send us a message and pay for the next period.

How do I pay?

Debit or credit card, Apple Pay, Google Pay, Bank transfer, Crypto, in one payment. We do not take PayPal and we never keep card details.

Can I get a refund?

Not once your login has been activated, because you have already received the full service. If something on our side stops working, we fix it, and a fault we cannot fix is handled under our refund policy.

What broadband speed do I need?

15 Mbps is enough for Full HD and 30 Mbps for comfortable 4K. An Ethernet cable or 5 GHz Wi-Fi avoids most buffering.

Why is it called IPTV27?

Think of 27 as our channel number on the remote: short, easy to remember and easy to type. It is not a channel count.

How quickly do I get my login?

Usually within minutes of payment, sent on WhatsApp.

Do I need to give you my address?

No. We need a WhatsApp number, a first name and your device type. Nothing else.

Can I change device later?

Yes. Your login works in any compatible app, so you can move from a Smart TV to a Firestick whenever you like. For MAG boxes, send us the new MAC address.

Is there an email address?

No, on purpose. WhatsApp is faster, keeps the whole history of your order in one place, and lets you send photos of the screen when something does not look right.

A question before you order?

Tell us your device and the channels that matter to you. A person answers on WhatsApp, 7 days a week.