Policies
Terms of service
The terms that apply when you order an IPTV subscription through iptv-27.com. Please read them before you pay.
In short
- Prepaid subscription, no auto-renewal.
- One stream at a time, on as many of your devices as you like.
- Your login is personal and must not be shared or resold.
- No refund once activated: see the refund policy.
1. Who we are and what these terms cover
IPTV27 ("we") sells access to an IPTV service ("the Service") through the website iptv-27.com and on WhatsApp. These terms form the contract between you and us when you order. By paying for a plan, you accept them.
2. The Service
The Service gives you access to live television channels and to a library of films and series, delivered over the internet and watched in a third-party player app on your own device. The catalogue changes over time: channels and programmes may be added, renamed or withdrawn. Channel names on this site are trademarks of their owners and are used only to describe what the catalogue carries. We do not sell or supply any device or app.
3. Plans and prices
1 month: £12; 6 months: £35; 12 months: £60. Prices are in pounds sterling and are the total you pay. Every plan gives access to the same content; only the length differs. We may change prices for future orders; the price of a plan you have already paid for never changes.
4. Ordering and payment
You order by WhatsApp. Payment is made in one go, by debit or credit card, apple pay, google pay, bank transfer, crypto. We do not accept PayPal and we do not store card details. Your login (Xtream details, M3U link or portal activation) is sent on WhatsApp once payment is confirmed.
5. Length and renewal
Your plan runs from the day your login is activated for the number of months you bought. It does not renew automatically. To continue, you message us and pay for a new period.
6. One stream at a time
Each subscription allows one stream at a time. You may install it on as many of your own devices as you like, but only one may play at any moment. Watching on two devices at once requires a second subscription.
7. Acceptable use
- Your login is for your household only. Sharing, publishing or reselling it is not allowed.
- You must not attempt to copy, record for redistribution, or rebroadcast any content.
- You are responsible for complying with the law that applies to you where you watch, including the TV licensing rules.
We may suspend a login that is clearly being shared or misused, after warning you on WhatsApp where possible.
8. Your equipment and broadband
The Service needs a compatible device and a stable connection (about 15 Mbps for Full HD, 30 Mbps for 4K). Picture quality and reliability depend on your own equipment and internet provider as well as on our servers.
9. Refunds
Refunds are covered by our refund policy, which forms part of these terms. Your statutory rights under the Consumer Rights Act 2015 are not affected.
10. Liability
We do not exclude or limit liability where the law does not allow it, including for death or personal injury caused by our negligence or for fraud. Otherwise, our total liability to you is limited to the amount you paid for the current plan. We are not responsible for losses caused by events outside our reasonable control, or by your device, app or broadband.
11. Changes to these terms
We may update these terms. The version that applies to you is the one in force on the day you paid. The date of the latest update is shown on this page.
12. Law and disputes
These terms are governed by the law of England and Wales. If you live in Scotland or Northern Ireland, you may also bring proceedings in your local courts. Please contact us on WhatsApp first: most problems are solved in a few messages.